Privacy Policy

Last updated: 9 November 2026.

This policy explains what Claire Metal Products Co., Ltd collects when you use this website, why it is kept, and how to ask about it. The site shows stainless steel, carbon steel, galvanized steel, tinplate, aluminum and copper, and it receives enquiries. It does not open a buyer account.

Who this policy covers

Company means Claire Metal Products Co., Ltd, the publisher of this website. We, us and our mean that company. You means the person or the business using the site.

Head office: Xidong Parkson Grade-A Office Building, Xishan District, Wuxi, Jiangsu, China. Postal code 214000. Country: China.

Personal data means information that identifies you, such as a name, an email address, a company name or a phone number. The website means the pages on this domain.

Information you send

The contact form asks for a name, an email address and a message. Company, phone or WhatsApp, and a product series are optional. Those fields are saved as a private record on this website and emailed to bella@clairesteel.com so the team can reply. Sending the form does not place an order.

You can also write to that email address, or open WhatsApp on +86 18115331322. WhatsApp then handles the chat under its own terms. This website does not read a WhatsApp history.

The site does not ask you to create an account, and it does not offer sign-in through Google, Facebook, Instagram, X or LinkedIn.

Information collected while you browse

The contact form uses the connection address only to pause a second message from the same address for one minute. That address is not written onto the saved enquiry.

A search on the blog puts the words in the page address. The site does not keep a search profile.

The cookie named chamol_consent stores the choice you make in the cookie bar. It stays on this domain for 180 days. Necessary cookies stay on. Functional and analytics choices stay off until you allow them.

Necessary: remember the cookie choice, and, for a signed-in editor only, the usual WordPress login cookies. Public pages do not set a login cookie.
Functional: the contact page can load a Google map. The map is not requested until you allow functional cookies. Google may then set its own cookies. The office address remains on the page either way.
Analytics: the switch is saved, but no visit-measurement tag is installed. Allowing analytics does not send visit data anywhere until that tag is added.

Details and the control are on the Cookie Policy. Cookie settings in the footer opens the same choice.

How the information is used

To read and answer an enquiry by email or WhatsApp.
To prepare a quotation. The quotation, not this page, sets specification and price.
To keep the private enquiry record and the mailbox copy.
To remember the cookie choice and to load the map only after you allow it.
To slow repeated form posts from the same connection.

The site does not sell enquiry lists, and it does not use the form to start a newsletter.

Who else receives it

The enquiry email goes to the sales mailbox above. A person who opens WhatsApp, a social link, or the Google map leaves this website for that service. LinkedIn, Facebook and YouTube icons in the footer are links only. They do not send this site your profile.

A record may also be disclosed when the law requires it, or when it is needed to protect the site, its users, or the company from misuse or a legal claim.

How long it is kept

The private enquiry and the email are kept so the team can answer and, where a quotation follows, so that quotation can be checked later. There is no published expiry. You can ask us to delete an enquiry that is not needed for a quotation already sent or for a legal duty.

The one-minute send limit expires by itself. The cookie choice lasts 180 days unless you clear it sooner.

Where it is handled

Enquiries are handled from the Wuxi office and on the server that hosts this website. If you write from another country, the message still comes to that office. Do not send the form if you do not want the message kept there.

Access, correction and deletion

There is no buyer account page. Email bella@clairesteel.com to ask for a copy of an enquiry, a correction, or deletion. We may keep a copy where a quotation or a legal duty still needs it.

Security

The enquiry record is stored as a private entry, not as a public page. No internet transmission is free of risk, and this policy does not promise that a message cannot be intercepted.

Children

This website is for business enquiries. It is not directed at children, and the form is not meant to collect a child’s information. If a parent believes a child has sent a message, write to the email above and ask for it to be deleted.

Other websites

Product pages and the footer link to WhatsApp, email, Google Maps and social profiles. Those sites have their own privacy rules. This policy stops at this website.

Changes

A later version replaces this page and changes the date at the top. The page does not email a notice, because the site does not keep a mailing list.

Contact

Questions about this policy:

By email: bella@clairesteel.com
By visiting the contact page

Use of the website is also covered by the Terms of Service.